NIRO pricing
NIRO pricing
Start free with the full inbox, your complete customer list and WhatsApp set up for you. Turn the AI on when you're ready.
The whole platform, with AI to try.
$0/ month
No card required. No contact limits. No time limit.
100 AI conversations a month
Every plan includes everything in Free, with more AI on top.
One chair, one salon, one inbox. The usual questions answered while you work.
$49/ month
500 AI conversations a month
Estimated savingsUp to 8 hours / month
Get startedA busy salon, studio or restaurant with a team sharing the inbox.
$79/ month
2,000 AI conversations a month
Estimated savingsUp to 20 hours / month
Get startedHigh volume, or customers who write in more than one language.
$129/ month
5,000 AI conversations a month
Estimated savingsUp to 40 hours / month
Get startedNo hidden fees
No hidden fees
When you connect your WhatsApp Business account, you give Meta your card directly. Meta charges you for the messages they deliver, at their published rate for your country.
We never see that bill, so we can't add anything to it. No markup, no handling fee, no reselling messages back to you at a margin.
Instagram, Messenger and website chat have no per-message charge at all.
One customer, one thread, within 24 hours — however many messages go back and forth inside it.
That's the same way Meta counts them, so your NIRO plan and your Meta bill line up in the same units instead of fighting each other.
You can watch your usage in real time in the dashboard.
Add-ons
Add-ons
Let NIRO answer the phone as well as the messages. Switch it on yourself from the dashboard, billed separately from your conversations.
Meta's business verification can be fiddly. If you'd rather not do it yourself, we'll complete the whole thing with you on a call.
Every plan, including Free
All the details
All the details
See exactly what's included in each NIRO plan.
| Feature | Free | Starter | Standard | Professional |
|---|---|---|---|---|
| Category 01Plan | ||||
| Price per month | $0 | $49 | $79 | $129 |
| AI conversations | 100 / mo | 500 / mo | 2,000 / mo | 5,000 / mo |
| Team seats | 1 | 1 | 3 | 10 |
| Category 02AI assistant | ||||
| Documents in the knowledge base | 20 | 100 | 250 | 500 |
| Live handover to a person | Included | Included | Included | Included |
| Replies in Spanish, Catalan and English | Not included | Not included | Not included | Included |
| Category 03Channels and WhatsApp | ||||
| WhatsApp, Instagram, Messenger and web chat | Included | Included | Included | Included |
| WhatsApp account setup and verification | Included | Included | Included | Included |
| Message templates | Included | Included | Included | Included |
| WhatsApp one-time passcode API | Included | Included | Included | Included |
| Voice add-on available | Not included | Included | Included | Included |
| Category 04Customers and team | ||||
| Customer records | Unlimited | Unlimited | Unlimited | Unlimited |
| Automatic lead capture | Not included | Included | Included | Included |
| Calendly booking | Not included | Included | Included | Included |
| Conversation reports | Not included | Not included | Included | Included |
| Priority support | Not included | Not included | Not included | Included |
All prices exclude VAT. Billed monthly, cancel any time. Pay for a year up front and get two months free.
WhatsApp message charges are set and billed by Meta directly to the card you register with them during setup. Rates vary by country and Meta publishes them at whatsappbusiness.com. NIRO does not resell, mark up or receive any part of those charges. Since 1 October 2026 Meta charges for replies sent inside the 24-hour customer service window; we show a running estimate in your dashboard so there are no surprises.
A conversation is one customer thread within a 24-hour window. Unused conversations do not carry over to the next month. Fair-use limits apply to unlimited contacts and customer records.
NIRO is built by CodePrism Technologies.
Start with NIRO and give your customers a smarter way to connect with your business.